1. About these Terms
These Terms of Service (“Terms”) are an agreement between you and Splasheo Pty Ltd, trading as Vubli (“Vubli”, “we”, “us” or “our”).
These Terms apply to your use of:
- the Vubli iPhone application;
- Vubli’s web application and dashboard;
- vubli.ai and associated websites and subdomains;
- Vubli’s recording, editing, captioning, AI, storage, scheduling, and publishing features; and
- related support, billing, migration, and administrative services.
These products and services are collectively called the “Services”.
By creating an account, starting a subscription, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
2. Eligibility and authority
You must be at least 18 years old and legally able to enter into a binding agreement to create a Vubli account or purchase a subscription.
If you use Vubli on behalf of a business, organisation, client, or other person, you represent that you have authority to accept these Terms and use their accounts and content on their behalf. In that case, “you” includes that business, organisation, client, or person.
3. Your account
Some Vubli features can be used locally without a paid account. Cloud storage, connected destinations, AI services, publishing, scheduling, brands, and other features may require an account and an eligible subscription.
You agree to:
- provide accurate and current account information;
- keep your sign-in methods, devices, and multi-factor authentication secure;
- not share account access with anyone who is not authorised to use it;
- notify us promptly if you suspect unauthorised access; and
- accept responsibility for activity performed through your account, except to the extent caused by our breach of law or failure to use reasonable care.
You may sign in through providers such as Apple, Google, Firebase, or an email sign-in link. Your use of those authentication services is also subject to the provider’s terms.
4. What Vubli provides
Vubli provides tools that can help you record or import content, edit videos, generate captions and transcripts, prepare social copy, store projects, connect external accounts, and publish or schedule content.
Features, integrations, plan limits, supported formats, and platform capabilities may differ by account, plan, device, country, operating-system version, or connected provider. Some features may be identified as beta, preview, early access, or experimental and may change more frequently.
Vubli is a creation and publishing tool. We do not guarantee that using Vubli will generate views, followers, engagement, leads, customers, revenue, or any other particular result.
5. Licence to use Vubli
Subject to these Terms and any applicable subscription, Vubli grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services for your own personal or internal business purposes.
This licence does not transfer ownership of Vubli, its software, designs, trademarks, documentation, templates, or other Vubli materials to you.
Your use of the iOS app may also be subject to Apple’s Standard Licensed Application End User License Agreement and applicable App Store terms.
6. Your content and ownership
As between you and Vubli, you retain ownership of the videos, audio, images, text, prompts, transcripts, captions, branding, and other content you submit to the Services (“Your Content”). Vubli does not claim ownership of Your Content.
You grant Vubli a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, process, modify, create technical derivatives of, and display Your Content only as reasonably necessary to:
- operate and provide the Services;
- perform the editing, captioning, transcription, AI, storage, migration, and support functions you request;
- publish or schedule Your Content to destinations you select;
- protect the Services and comply with law; and
- use service providers that assist us with those activities.
This licence includes the right to sublicense Your Content to our service providers and your selected publishing destinations only to the extent needed to perform those functions. It ends when Your Content is deleted from Vubli-controlled systems, subject to reasonable backup cycles, legal retention requirements, and copies already sent to a third party at your direction.
7. Your responsibility for content
You are responsible for Your Content and for deciding whether, where, and when to publish it.
You represent and warrant that:
- you own Your Content or have all permissions, licences, releases, and consents needed to use it through Vubli;
- Your Content and its publication will not infringe copyright, trademark, privacy, publicity, confidentiality, contractual, or other rights;
- you have permission from people who appear or can be identified in Your Content where permission is legally required;
- you have the necessary rights to any music, footage, images, logos, or other third-party material included in Your Content; and
- Your Content and instructions comply with applicable law and the rules of each selected destination.
A licence to use music or other material on one platform does not necessarily allow that material to be exported, stored, or published on another platform. You are responsible for confirming that your rights cover each intended use and destination.
8. Acceptable use
You must not use the Services to:
- break any law or encourage unlawful conduct;
- infringe intellectual-property, privacy, publicity, confidentiality, or other rights;
- harass, threaten, exploit, defame, abuse, or discriminate against another person;
- create, possess, distribute, or facilitate child sexual abuse material or the sexual exploitation of minors;
- publish hateful content or content that unlawfully incites violence;
- impersonate another person or deceptively misrepresent the origin of content;
- send unlawful spam, scams, fraudulent promotions, or misleading commercial communications;
- upload malware, malicious code, or content intended to disrupt a device, network, platform, or service;
- gain unauthorised access to accounts, systems, data, or connected destinations;
- scrape, crawl, probe, benchmark, or data-mine the Services except where expressly permitted by law or in writing by Vubli;
- reverse engineer, decompile, disassemble, or attempt to discover source code, except where applicable law does not allow that restriction;
- bypass security, subscription, publishing, storage, brand, or usage limits;
- resell, rent, lease, or provide the Services as a standalone service without our written permission; or
- use the Services in a way that materially disrupts Vubli or other users.
We may investigate suspected misuse and remove content, limit functionality, suspend processing, or restrict access where reasonably necessary to protect users, providers, Vubli, or the public.
9. Connected accounts and third-party platforms
Vubli may connect to YouTube, Instagram, Facebook, TikTok, LinkedIn, X, Dropbox, and other third-party services. Connecting an account authorises Vubli to use the access you approve to perform requested functions.
Your relationship with each connected service is governed by that service’s own terms, policies, content rules, API requirements, and billing arrangements. You are responsible for maintaining eligible accounts and complying with those requirements.
Third-party platforms control their services. They may change APIs, permissions, limits, review processes, account eligibility, or publishing rules; delay or reject a post; remove content; limit distribution; suspend an account; or discontinue an integration. Vubli does not control those decisions and cannot guarantee that an integration or publishing feature will remain available.
Disconnecting an account from Vubli does not delete content already published to that service. You must manage published content and provider-level permissions through the relevant provider.
10. Publishing and scheduling
You are responsible for reviewing your video, caption, title, destinations, account selection, privacy settings, scheduled time, and other publishing settings before submitting a post.
Publishing and scheduling depend on internet access, Vubli infrastructure, and third-party platforms. Posts may be delayed, rejected, duplicated, partially published, or published with platform-specific differences. Scheduled times are targets rather than guarantees of delivery at an exact moment.
You should check the final result on each destination. If a post fails or is incorrect, you remain responsible for correcting, removing, or republishing it where appropriate.
11. Artificial intelligence and transcription
Vubli may use artificial intelligence to help generate transcripts, titles, captions, platform-specific copy, hooks, and other material (“AI Output”).
AI Output may be inaccurate, incomplete, offensive, unsuitable, or similar to content generated for someone else. Vubli does not guarantee that AI Output is unique, protectable by intellectual-property rights, legally compliant, or suitable for a particular purpose or platform.
You are responsible for reviewing and, where necessary, editing AI Output before using or publishing it. Do not rely on AI Output as legal, financial, medical, tax, or other professional advice.
As between you and Vubli, and to the extent permitted by law and our provider arrangements, Vubli does not claim ownership of AI Output generated specifically for you. This does not affect rights that another person may have in material appearing in or resembling that output.
12. Storage, downloads, and backups
Paid plans may include cloud storage subject to the limits shown in the app, dashboard, checkout, or plan description. We may prevent additional uploads when a limit is reached or when an account is not eligible for cloud features.
Vubli is not intended to be your only archive or backup. You should retain original copies of important videos, images, transcripts, and other content. Local files can be lost if you delete the app, erase a device, clear local data, or lose access to a device. Cloud content can be affected by account deletion, post deletion, subscription status, storage limits, service changes, or legal requirements.
Where Vubli provides a download function, you are responsible for downloading content you wish to preserve before deleting it or ending access to the relevant feature.
13. Plans and usage allowances
Vubli may offer plans such as Yapper and Studio. Plans may include different storage, publishing, brand, video-quality, AI, scheduling, and other allowances. The current inclusions and limits shown in the purchase flow or billing area form part of these Terms for your subscription.
Usage allowances may reset at the start of a billing period and generally do not roll over unless expressly stated. We may use reasonable technical measures to calculate usage, prevent abuse, and enforce plan limits.
We may introduce, remove, or change plans and allowances prospectively. If a change materially reduces a paid service during your current prepaid period, we will provide a reasonable remedy where required by law, which may include continued access, migration to a comparable feature, a credit, cancellation, or a refund for an unused portion.
14. Subscriptions, free trials, and payments
Vubli subscriptions may be purchased through Apple’s App Store or through a web checkout processed by Stripe. Prices, currencies, taxes, billing periods, plan inclusions, and any trial terms are displayed before purchase.
14.1 Automatic renewal
Subscriptions automatically renew for the selected monthly or yearly billing period unless cancelled before renewal. The payment provider will charge the applicable renewal price and taxes to your selected payment method.
14.2 Free trials and offers
If an eligible subscription includes a free trial or promotional offer, the duration and price after the offer will be shown before you subscribe. Unless you cancel before the trial or offer ends, the subscription will automatically convert to a paid subscription at the displayed renewal price. Eligibility may be determined by Apple, Stripe, Vubli, or the applicable offer rules.
14.3 App Store subscriptions
Apple bills and administers subscriptions purchased through the App Store. You can manage or cancel an Apple subscription through your Apple Account subscription settings. Apple advises cancelling at least 24 hours before the end of the current period or free trial if you do not want it to renew.
14.4 Web subscriptions
Stripe processes subscriptions purchased through Vubli’s web checkout. You can manage an eligible web subscription through Vubli’s billing area or by contacting support. Cancellation normally takes effect at the end of the current paid period unless law or the purchase terms require otherwise.
14.5 Plan changes and payment failures
Upgrades may take effect immediately. Downgrades or billing-cycle changes may take effect at the next renewal, depending on the payment provider’s rules. If payment fails, access may continue temporarily during a grace or retry period and may then be restricted until payment is resolved.
14.6 Price changes
Prices may change. Price changes apply prospectively and will be communicated or presented for consent as required by the payment provider and applicable law. If you do not agree to a price change, you can cancel before it takes effect.
15. Cancellation and refunds
You can cancel a subscription through the provider that bills you. Cancelling stops future renewals but generally does not provide a refund or credit for unused time in a current billing period, except where required by law or expressly offered by Vubli or the payment provider.
Apple controls refund requests for App Store purchases. Requests for refunds of web purchases can be sent to support@vubli.ai.
Nothing in these Terms limits rights or remedies you have under the Australian Consumer Law or another law that cannot legally be excluded.
16. Account deletion
You can request account deletion through the Vubli app or by contacting support. Account deletion is designed to remove Vubli-controlled account, brand, post, connection, and stored-media data as described in our Privacy Policy.
Deleting the app or your Vubli account does not necessarily cancel an active subscription. To prevent future charges, cancel the subscription through Apple, Vubli’s web billing area, or the provider that bills you before deleting your account.
Deleting your Vubli account does not delete content already published to third-party destinations. You must manage that content through the relevant provider.
17. Suspension and termination
You may stop using the Services at any time. Subscription cancellation and account deletion are handled separately as described above.
We may limit, suspend, or terminate access if we reasonably believe that you have materially breached these Terms, created a security or legal risk, failed to pay applicable fees, abused the Services, or used Vubli in a way that could harm another person, a provider, or Vubli.
Where reasonable, we will give you notice and an opportunity to correct the issue. Immediate action may be taken where necessary to respond to unlawful activity, a security incident, serious abuse, a third-party requirement, or an urgent risk of harm.
If we discontinue a paid Service for reasons unrelated to your breach, we will provide notice and a reasonable remedy for any unused prepaid period where required by law.
18. Vubli intellectual property
Vubli and its licensors own the Services, software, source code, designs, interfaces, branding, trademarks, documentation, and other Vubli materials, excluding Your Content and third-party material.
You may not copy, modify, distribute, sell, license, publicly display, or create derivative products from Vubli materials except as permitted by these Terms, normal use of the Services, or applicable law.
If you provide feedback or suggestions, you grant Vubli a perpetual, worldwide, royalty-free right to use that feedback without restriction or compensation. This does not give Vubli ownership of Your Content.
19. Intellectual-property complaints
If you believe material processed or made available through Vubli infringes your intellectual-property rights, contact support@vubli.ai with enough information for us to identify the material, understand your rights, and contact you.
We may remove or restrict access to material where reasonably necessary and may ask for additional information before acting.
20. Privacy
Our Privacy Policy explains how we collect, use, store, and disclose personal information. By using Vubli, you acknowledge that information will be handled as described in that policy.
21. Service availability and changes
We aim to keep Vubli available and reliable, but the Services may be interrupted by maintenance, updates, capacity limits, outages, internet conditions, security events, third-party failures, or circumstances outside our reasonable control.
We may update, improve, replace, or discontinue features. We will use reasonable care to avoid materially reducing a paid Service during a current prepaid period without notice or an appropriate remedy where required by law.
22. Australian Consumer Law
Our Services come with consumer guarantees that cannot be excluded under the Australian Consumer Law where that law applies. These may include guarantees that services will be provided with due care and skill, be fit for a disclosed purpose, and be supplied within a reasonable time where no time is agreed.
Depending on the circumstances, you may be entitled to have a failure corrected, to cancel a service, receive a refund for an unused portion, or receive compensation for reasonably foreseeable loss or damage.
Nothing in these Terms excludes, restricts, or modifies a right, guarantee, condition, warranty, or remedy that cannot lawfully be excluded, restricted, or modified.
23. Disclaimers
Subject to non-excludable rights under applicable law, the Services are provided on an “as available” basis. We do not promise that Vubli will always be uninterrupted, error-free, secure, compatible with every device, or accepted by every third-party platform.
Vubli does not warrant the accuracy, originality, legal compliance, availability, or suitability of AI Output, transcripts, automated edits, analytics, third-party data, or publishing results. You remain responsible for reviewing your content and outputs.
Information provided through Vubli is general information and is not legal, medical, financial, tax, or other professional advice.
24. Limitation of liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability arising under non-excludable consumer guarantees.
To the maximum extent permitted by law, Vubli is not liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, goodwill, opportunity, anticipated savings, or data, arising from or connected with the Services.
To the maximum extent permitted by law, Vubli’s total aggregate liability arising from or connected with the Services or these Terms is limited to the greater of AUD $100 or the total amount you paid to Vubli for the Services during the 12 months immediately before the event giving rise to the claim.
These limitations do not apply to fraud, wilful misconduct, or any liability that cannot legally be limited. The limitations apply only to the extent they are fair, reasonable, and enforceable under applicable law.
25. Indemnity
To the extent permitted by law, you agree to indemnify Vubli against third-party claims, losses, and reasonable legal costs directly arising from:
- Your Content infringing another person’s rights;
- your unlawful or unauthorised use of a connected account;
- your material breach of sections 7 or 8 of these Terms; or
- your fraud, wilful misconduct, or deliberate violation of law.
This indemnity does not apply to the extent a claim was caused by Vubli’s negligence, breach of these Terms, unlawful conduct, or failure to take reasonable steps to reduce the loss. We will give you reasonable notice of a covered claim and will not settle it in a way that admits liability on your behalf without your consent, which will not be unreasonably withheld.
26. Resolving disputes
If a dispute arises, please contact support@vubli.ai first and describe the problem. Both parties agree to try to resolve the dispute in good faith before starting formal proceedings, unless urgent relief is needed.
You may also have rights to contact a consumer-protection body, regulator, tribunal, payment provider, or court. Nothing in this section prevents you from exercising a right that cannot legally be restricted.
27. Governing law
These Terms are governed by the laws of Queensland, Australia, without regard to conflict-of-law rules. Subject to any non-excludable right to bring a claim elsewhere, the courts and tribunals of Queensland have jurisdiction over disputes arising from these Terms or the Services.
28. Changes to these Terms
We may update these Terms to reflect changes to the Services, providers, business, or law. The current version will be published at vubli.ai/terms with an updated effective date.
If a change is material, we will provide reasonable notice through the app, website, or email. Material changes will apply prospectively unless a change must take effect sooner for legal, security, or urgent operational reasons. If you do not agree to an updated version, you may stop using Vubli and cancel your subscription before the change takes effect.
29. General terms
These Terms, the Privacy Policy, and any terms presented for a particular purchase or feature form the entire agreement between you and Vubli about the Services, unless we have a separate written agreement with you.
If a provision is invalid or unenforceable, it will be read down to the minimum extent necessary or removed, and the remaining provisions will continue. A delay in enforcing a right is not a waiver of that right.
You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, corporate reorganisation, or sale of relevant assets, provided the assignment does not reduce your non-excludable rights.
Neither party is responsible for delay or failure caused by circumstances beyond its reasonable control, except that this does not excuse payment obligations already due or obligations that cannot legally be excluded.
Sections that by their nature should continue after termination—including ownership, payment obligations, disclaimers, liability, indemnity, disputes, and general provisions—will survive termination.
30. Contact us
For questions, support, billing issues, complaints, or legal notices, contact: